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Can I contact beCHARGE by phone?

During office hours, every weekday from 9am to 4.30pm, you can contact our call centre, in English, on +32 2 899 28 29. However, for the following reasons, we prefer to communicate by email. But don't worry, you'll always receive the best personalised support! We've taken this decision to keep our prices low and our quality high. Telephone queues can be frustrating, and we've found that they don't allow us to offer you the level of service we want. By favouring e-mail, we can provide you with more efficient and accurate assistance. We can exchange photos, links and even view your screen to guide you step by step. By enabling us to better understand your needs, you'll receive a faster service that's better tailored to your expectations! Thank you in advance for thinking about contacting us first by email rather than by phone.

Select the topic of your problem

What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.